Make a Payment

mouse Online Payment

Make an online payment. If you wish to make a payment on behalf of a mortgage account holder, please call us on 0344 770 8030 and speak to an adviser. We can only accept online payments using this service from mortgage account holders.

Our automated payment line and online payment service is open 24 hours a day, 7 days a week.

If you have a direct debit due to collect or re-collect on your account please call us on 0344 770 8030 and speak to an adviser.

Note: When making an Online Payment you will be asked for:

  • Account number
  • Date of Birth.

Please note we only accept payments from:

  • Your personal account
  • Personal joint account
  • Debit/Switch Cards. We do NOT accept credit cards or Maestro.
Make Payment Now

Direct debit logo Direct Debit

To set up a new Direct Debit, please call us on 0344 770 8030 to arrange over the phone, or alternatively you can email us at payments@paratusamc.co.uk ensuring you state your Paratus AMC Limited account number and your name.

We offer four payment dates on which Direct Debits can be set up, making it easier for you to align with your salary payments. The dates are 1st, 15th, 20th and the last working day of the month.

Direct Debits should be drawn on your personal account or a personal joint account. If the account is not in your name, you and the third party are required to fill out a 3rd Party Direct Debit Authorisation Form. We will also require identification for the person making the payments.


phone Telephone Payment

To make a payment by telephone, call our general customer services number 0344 770 8030 and select option 1.

Our automated payment line and online payment service is open 24 hours a day, 7 days a week.

Note: When making an Payment by Telephone you will be asked for:

  • Account number
  • Date of Birth.

Please note we only accept payments from:

  • Your personal account
  • Personal joint account
  • Debit/Switch Cards. We do NOT accept credit cards or Maestro.

Other Methods of Payment

Always quote your mortgage account number in all payments as failure to do so will prevent us from crediting your loan.

You can also pay by:

  • Personal online banking
  • Standing order
  • Personal cheque
  • Bankers' cheque
  • Paying-in book
  • Manual payment into Barclays Bank for the credit of our account.

Paratus AMC Bank Details

Barclays Bank PLC, Broadgate, London
Sort Code: 20-19-90
Account number: 90877859

Business day payments:

Payments made on a business day are given same day value.

Non-business day payments:

Any payments made either at your bank or using personal online banking for credit to Paratus on a non-business day (ie. Saturday/Sunday or a Bank Holiday) will be allocated to your loan on the following business day which may fall into the following month if the payment is made on a weekend / bank holiday at the end of the month. With this in mind, please consider the possibility of incurring arrears fees when making your mortgage payments. This Paratus allocation process follows the standard UK banking rules for non-business day transfers.

If circumstances require that you make a non-business day payment and this falls at the end of the month, then payments can be made using either our online card payment website or using our automated telephone line on 0344 770 8030 and selecting option 1. Payments made using these facilities will be applied to your loan on the same day.